Customer Support Service

WHY WAS I BILLED?

At Media Alliance we facilitate card billing for paid membership services on a subscription basis. Due to privacy concerns we sometimes obfuscate the name of the website you have joined. Consequently, you may see this URL on your card statement instead. Our support desk can help identify the login URL for you.

Please note that all trial memberships (free or paid) will convert to a monthly subscription unless canceled within the specified grace period. You may cancel your recurring membership at any time by contacting one of our agents, available around the clock to ensure complete customer satisfaction.

MY PURCHASES

Retrieve information about transactions on your bank statement by entering the details below.

Frequently asked questions

CONTACT US

To receive direct assistance contact us using this form: